1. Overview
We respect your privacy. This policy explains what personal data we collect, why we collect it, how we store it, and your rights.
2. Data we collect
• Account details: name, email, phone, billing address, GSTIN where provided
• Service data: domains, hosting usernames, DNS records, support tickets
• Payment metadata: transaction references from Razorpay (we do not store full card numbers)
• Technical data: IP address, browser type, audit logs for security
3. How we use data
We use your data to provision services, process payments, send invoices and service notices, prevent fraud, comply with law, and improve the platform.
4. Sharing
We share data only with processors required to deliver the service: domain registrars, payment gateways, email/SMS providers, and infrastructure partners. We do not sell personal data.
5. Retention
We retain account and billing records as required for tax, legal, and operational purposes. You may request deletion subject to outstanding invoices or legal holds.
6. Security
We use encryption in transit, access controls, hashed passwords, and audited admin actions. No method of transmission is 100% secure.
7. Your rights
You may access, correct, or request deletion of personal data by contacting support. Indian users may exercise rights under applicable data protection law.
8. Cookies
We use essential cookies for authentication and session security. Analytics cookies, if enabled, are disclosed in the cookie notice.
9. Contact
Privacy questions: email the address shown in the footer or raise a support ticket.
Legal
Privacy Policy
Last updated July 17, 2026
