Terms Of Service

TERMS OF SERVICE (TOS)

Last updated: 25/01/2026

These Terms of Service (“Terms”) govern your access to and use of the services provided by Softglimmer Services (“Softglimmer”, “we”, “us”, “our”).

By using our website or services, you agree to be bound by these Terms.


1. Company Information


2. Services Offered

Softglimmer Services provides:

  • Web hosting (shared, reseller, VPS, etc.)

  • Domain registration (via third-party registrars)

  • Email services

  • SSL certificates

  • Related hosting tools and support

Softglimmer operates as a hosting reseller and may rely on third-party infrastructure providers.


3. Account Registration

You agree to:

  • Provide accurate and complete information

  • Maintain the security of your account credentials

  • Be responsible for all activities under your account

Softglimmer reserves the right to suspend or terminate accounts with false or misleading information.


4. Billing, Payments & GST

  • All prices are exclusive of applicable taxes unless stated otherwise.

  • GST will be applied as per Indian law.

  • Customers must provide correct GST details if claiming Input Tax Credit (ITC).

  • Payments are handled via secure third-party gateways.

  • Failure to pay invoices may result in service suspension or termination.


5. Service Availability & Uptime

While we aim for high availability, Softglimmer does not guarantee 100% uptime.

Scheduled maintenance, emergency fixes, or upstream provider issues may cause temporary downtime.


6. User Content & Responsibility

You retain full ownership of your hosted content.

You are solely responsible for:

  • Data legality

  • Website security

  • Software updates

  • Backups

Softglimmer is not responsible for data loss, unless required by law.


7. Prohibited Activities

Use of our services for illegal, harmful, or abusive activities is strictly prohibited.
(Refer to Acceptable Use Policy for details.)


8. Suspension & Termination

We may suspend or terminate services without notice if:

  • Terms or AUP are violated

  • Legal or regulatory action requires it

  • Payments remain unpaid

  • Security risks are detected

No refunds will be issued for terminated accounts due to violations.


9. Limitation of Liability

Softglimmer shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or reputation

  • Third-party service failures

Total liability shall not exceed the amount paid for the service.


10. Indemnification

You agree to indemnify Softglimmer against any claims, damages, or legal expenses arising from your use of our services.


11. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Jurisdiction shall lie exclusively in courts of Ranchi, Jharkhand.


12. Modifications

Softglimmer reserves the right to update these Terms at any time.
Continued use indicates acceptance.